Frequently Asked Questions

The Sensory Translation Strategy (STS) is a system-based, neuroinclusive performance framework.

It improves performance by identifying and addressing conditions in:

• work systems,

• processes,

• communication, and

• environments,

rather than focusing solely on individuals.

Traditional performance management focuses on individuals.

STS focuses on the system — identifying and addressing the conditions that influence performance before issues escalate.

No.

STS works upstream of formal performance and disciplinary processes.

It reduces the need for formal escalation by addressing issues earlier through system-based adjustments.

No.

STS does not require diagnostic disclosure.

It works by focusing on observable conditions, creating a lower-risk and more inclusive approach for both managers and employees.

Yes. 

STS is designed for all work environments, including safety-critical industries such as rail, transport, aviation, emergency services, and heavy industry.

It provides structured pathways for managing performance where safety is a key consideration.

STS is scalable and can be applied in organisations of any size — from small teams to large, complex environments.

Most organisations begin seeing benefits within 12 weeks.

Full implementation typically takes 3–6 months, depending on size and complexity.

STS is supported through:

• Manager and leader training.

• Train-the-trainer programs.

• Implementation support.

• Ongoing advisory services.

Support is tailored to your organisation’s needs and internal capability.

STS is designed to work alongside existing frameworks — not replace them.

It supports compliance with WHS/psychosocial safety obligations, disability legislation, and public sector requirements.

An STS pilot is a structured, time-bound engagement with a single team or function.

It typically includes:

• an introductory workshop,

• practical STS tools and artefacts,

• support to run 1–2 micro-experiments,

• and a final report with system-level insights and recommended next steps,

Most pilots run over 8–12 weeks and are designed to be low-risk while providing clear, practical outcomes.

Most organisations begin with a short, no-obligation briefing.

This is an opportunity to:

• explore how STS applies in your context,

• discuss current performance challenges,

• and identify whether a pilot would be a suitable next step,

Briefings are typically 30–45 minutes and can be tailored to your organisation or sector.